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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elizabeth Patterson

March 10, 2025

5  out of  5
rating by Elizabeth Patterson
"Josh Benton agency is the best! I went in there to get homeowners bundled with auto insurance and they took care of me and offered very competitive pricing. The office manager, Haley, is so friendly and helpful. I highly recommend this agent."
We responded:
"Elizabeth thank you so much for the kind review."
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Omega Chz

February 20, 2025

5  out of  5
rating by Omega Chz
"Great service, awesome team!"
We responded:
"Thank you so much. "
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manivasagam ramadoss

February 18, 2025

1  out of  5
rating by manivasagam ramadoss
"I’m a returning customer to State Farm after few years, I had a frustrating experience with this agent. Despite providing my driving history upfront and running a report based on my license, I was initially quoted a lower rate. However, after starting the policy, the quote was suddenly revised due to a delayed underwriting review, significantly increasing my premium. This delay felt deliberate, and I had to cancel the policy, resulting in an unfair short-rate refund. Transparency and accuracy in quoting are essential, and this experience was disappointing. I lost good amount of money and felt bad for trusting someone so blindly!"
We responded:
"Dear Manivasagam, I apologize that your experience did not meet the high standards we strive to uphold. When we generate a quote, it is based on customer feedback and a complete disclosure of any tickets received. This information is entered into our system, which then produces an accurate quote based on the responses provided. Once the quote goes to underwriting, the amount typically remains the same unless there are undisclosed tickets. If underwriting uncovers a ticket that was not previously disclosed, it can significantly impact the final quote. Thank you for your understanding. Best regards, Josh Benton"
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David Newton

January 3, 2025

5  out of  5
rating by David Newton
"Even though this isn’t our agent, Hailey did a wonderful job at assisting me right at 5:00pm! I have to say I don’t think I have met anyone in a long time that went that above and beyond to help someone in need! I know I was the horrible customer to call right at close but it was an emergency to get in touch right after work. Hailey for sure will go far in her career! One of a kind employee you got there State Farm!"
We responded:
"David, we appreciate the kind words and are very proud of Hayley."
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Sam Moody

September 9, 2024

5  out of  5
rating by Sam Moody
"Just did a year review with Joseph. I feel very informed as to where I stand with my insurance policies."
We responded:
"Sam, thank you for taking the time to leave a review."
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Donna Long

June 26, 2024

5  out of  5
rating by Donna Long
"We have had all of our insurance with State Farm since 1983. When our original agent retired and Josh took over we were hoping we wouldn’t see a change in customer service. On the contrary it has improved. Josh, Hayley, and Joseph have been the absolute best to work with. Highly recommend this office and this great team of people."
We responded:
"Donna, thank you for the kind review and I couldn’t be more proud of my team."
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Nick Chamberlain

June 9, 2024

5  out of  5
rating by Nick Chamberlain
"Great team! 👏 Thank, y'all."
We responded:
"Thank you for the review. Our team is our pride at the office."
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Rodney Cameron

May 6, 2024

5  out of  5
rating by Rodney Cameron
"Nick Owens @ State Farm was so helpful getting me set up on my auto insurance with the best rate, very professional"
We responded:
"Thank you for the kind review."
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Wisam Salah

May 3, 2022

5  out of  5
rating by Wisam Salah
"This was the best customer service experience I have ever had. Joseph was polite and knowledgable, and was able to provide us with the best fit for our needs."
We responded:
"Thank you for the kind review. Joseph is a very valuable member of our team and reviews like this acknowledge that."
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Rose Miller

January 4, 2022

5  out of  5
rating by Rose Miller
"Very nice"
We responded:
"Thank you Rose."
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jennifer battle

January 3, 2022

5  out of  5
rating by jennifer battle
"Josh and his team are always super helpful and efficient with my insurance needs."
We responded:
"Thank you so much for the kind review."
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Richard Honaker

August 13, 2021

5  out of  5
rating by Richard Honaker
"Just moved to the area. Marisa was very knowledgeable, responsive and helpful. I received excellent service and competitive quotes."
We responded:
"Thank you for the kind review. We are happy it was a seamless transition to the area."
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Bailey

July 14, 2021

5  out of  5
rating by Bailey
"I'm very happy with the quality service I received from Joseph at this office! He went above and beyond to help me fix a costly mistake I made when filling out forms online. Very prompt, friendly, and helpful!"
We responded:
"Thank you Bailey. We are glad to have you as a customer."
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Hemanth G

May 7, 2021

5  out of  5
rating by Hemanth G
"Gave me the best quote compared to geico and progressive."
We responded:
"Thank you for giving us the opportunity."
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Christopher Whitfield

March 4, 2021

5  out of  5
rating by Christopher Whitfield
"I have been with the State Farm Insurance company for a number of years but Josh Benton's company is by far the most professional and responsive that I have seen. They really take care of new residents and veterans of this country!! I only wish I could bring them everywhere we move. The team is truly a shining example of professionalism and leadership in the insurance industry. I wish I could leave a 10 Star review!! Chris W. ( Navy Vet 2006-2019 )"
We responded:
"Chris, we appreciate your kind review and great service to our country."
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Keith Zynda

February 17, 2021

5  out of  5
rating by Keith Zynda
"Josh and Marisa are great to work with! I highly recommend them for all your insurance needs!"
We responded:
"Keith, thank you for the kind review."
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Andrew Ladner

February 10, 2021

5  out of  5
rating by Andrew Ladner
"Great Veteran Owned company!"
We responded:
"Andy, thank you for the kind review."
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Sam G.

January 27, 2021

5  out of  5
rating by Sam G.
"Marisa was extraordinary in going to bat for me to a correct a major billing issue state farm made as a result of my previous agent's error from another state, which significantly drove up my premium. She was able to get the situation rectified in a timely manner. I am grateful to have such a caring and support agent. Thanks again!"
We responded:
"Thank you for the kind review. Marisa is a rockstar."
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Haz Moses

July 22, 2020

5  out of  5
rating by Haz Moses
"Trustworthy, great service and very professional highly recommend"
We responded:
"Thank you so much for your kind review."
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Charles Davis

July 16, 2020

5  out of  5
rating by Charles Davis
"Absolutely the best quality customer service, superior staff. Exceptionally friendly and helpful!"
We responded:
"Charles, thank you for your flattering words."
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Jean Kauffman Mathieson

July 10, 2020

5  out of  5
rating by Jean Kauffman Mathieson
"We really enjoy working with Josh and Marissa! They check in with us regularly to make sure all is going well, are always quick to respond to our concerns, and help us in a timely manner when there is ever an issue! We are extremely satisfied with our insurance agents!"
We responded:
"Jean, thank you for your kind review."
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Deborah Redfield

March 30, 2020

5  out of  5
rating by Deborah Redfield
"Victor was very knowledgeable, professional, and patient with my questions as he walked me through the renters insurance form. I was happy that he was able to send the Declaration Page to my new Landlords email address as that saves me time with all the responsibilities in moving. Thank you again, Victor!"
We responded:
"Thank you for your kind review."
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Toni Spain

March 9, 2020

5  out of  5
rating by Toni Spain
"Victor was great! He was very prompt with getting my insurance papers handled. He went out of his way just to meet me at my job for a final steps of me becoming a new State Farm insurance holder. Very great customer service."
We responded:
"Thank you so much for the kind review. We are happy to have you as a customer."
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Samantha Bracy

February 27, 2020

5  out of  5
rating by Samantha Bracy
"Victor was very helpful finding me the best auto quote. He’s precise, professional, and answered all of my questions. I’m glad I’m doing business now with State Farm Insurance. Thank you Victor!"
We responded:
"Thank you for being a customer."
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Divincia Bryan

January 25, 2020

5  out of  5
rating by Divincia Bryan
"I had such a pleasant experience with Victor G. I was very indecisive about what I wanted and he was just so patient and understanding. I never felt rushed and he throughly explained everything thing to me, and never got irritated with my 101 questions. He’s literally the best!!!!!!!"
We responded:
"Thank you for the kind review. Victor is a great agent and we are lucky to have him."